Return & Refund Policy
At BabyParkCentre, customer satisfaction is our top priority. If you are unsatisfied with your purchase, we’re here to help.
Return & Refund Policy
Returns
You have 7 days from the date of delivery to request a return.
To be eligible for a return:
The item must be unused, in the same condition that you received it.
It must be in the original packaging.
You must provide a receipt or proof of purchase.
To initiate a return, please get in touch with us at [your email/contact form/phone number] with your order number and reason for return.
Non-Returnable Items
Some items cannot be returned, including:
Items marked as final sale
Used or damaged items not due to our error
Custom or personalized products
Refunds
Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within [5–10] business days.
Exchanges
We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us with your Whatsapp number.
Shipping Costs
Return shipping costs are the responsibility of the customer unless the return is due to an error on our part (e.g. defective or wrong item).
Original shipping charges are non-refundable.
Contact Us
If you have any questions about our return and refund policy, please don’t hesitate to contact us at:
Email: [email protected]
Phone: +971065638181
WhatsApp: +971 56 411 7041
Website: www.babyparkcentre.com